This was the first time I had to leave my 3 collies in any kennels and I was very nervous about it, especially when one of them just had been neutered and was still in recovery. We had an emergency which demanded that we go to France for 5 days. I explained about the patient to the very kind ladies Amanda and Claire and they were so understanding about keeping a special eye on Carlie and her wound and stiches. The kennels are very wide. We had 2 collies in one and the patient on her own in another, next to the other two. The kennels were in fact in two parts. The''bedroom'' facing the corridor, and the ''lounge'' which overlooked the fields. The bedroom part was heated and kept semi dark to enable sleep. We left details of medicines and diet habit. Everything was followed to the letter. The two ladies are very knowledgeble about dogs and very caring. The dogs were happy to see us of course, but they were not phased by their stay and I think would not have minded too much if they had to stay longer. My first time in kennels for my fur babies has been a good experience with Best Fiends K9 hotel and I would not hesitate to bring my doggies to them again, I would recommend them very highly. The only bad bit is the road leading to the kennels needs a lot of TLC which I am sure will be sorted in due course.